Hallmark Casino
October 2021 bonus
500% up to $5000

CODE: PLAY500 & WELCOME100

Hallmark Casino Summary

At first glance, Hallmark Casino looks like a fun place to be. It’s light, colorful, cartoonish and accepts both Bitcoin and fiat currency. However, with an extremely limited amount of games on offer by four providers, questionable terms and conditions including low withdrawal limits, it would be wrong of us to recommend it to players.

  • VIP Program with 5 different levels
  • Good bonuses available for players
  • Fun-loving website that is easy to navigate
Accepted Currencies
Bitcoin
FIAT
Bonus Info
Bonus Total
Up to $5000
1st Deposit Bonus
500% up to $5000
Free Spins
$100 no deposit
Bonus Code
PLAY500 & WELCOME100
Wagering
20X
Reload Bonuses
Yes
Features
Mobile Friendly
Yes
Altcoins Accepted
Yes
Fiat Accepted
Yes
Live Casino
No
Sportsbook
No
Dice Games
No
Pros & Cons
  • Telephone customer support
  • Accepts Bitcoin
  • Live chat support is available 24/7
  • Extremely limited number of games and providers
  • Very low limits on weekly withdrawals
  • Some questionable terms & conditions

When it comes to making people feel special, few have the same touch as Hallmark. Whether it is via feelgood movies or through one of their specialized cards for every situation imaginable, Hallmark is a name that everybody knows.

The online casino industry is something completely different but by marketing itself as an exclusive and very rewarding club, Hallmark Casino wants to make sure you feel special. So can it live up to the expectations? The answer is no.

Bonuses and promotions

As a casino you need to put a lot of emphasis on bonuses and promotions. Considering the harsh competition in the industry, players won’t hesitate to leave for another casino with better offers. Hallmark offers a few different options throughout your journey and even though they all sound fun, you can’t help but also find them all a bit confusing.

Besides a welcome offer, giving you $100 in free chips, there are a few other reload bonuses, including a specific Bitcoin bonus, that will give you a nice return. Let’s take a closer look at the bonuses and promotions at Hallmark Casino.

Welcome Package



Hallmark Casino has chosen a slightly different path in terms of a welcome package. Where you normally would be able to pocket a small collection of free spins, you will instead be given $100 in free chips, to be used in table games.

As part of the welcome offer, you are also entitled to an exclusive 500% bonus on your first deposit up to $5,000.
What do you do with the $100 chips? You can put them to the test in five chosen games:

  • Take the Bank
  • 7 Chakras
  • Bonus Poker
  • European Roulette
  • Mystic Hive

Special Promotion Offer – Take Olympus



Offer       Code Min. Deposit

500% Deposit Bonus + 100 free spins      
350% Deposit Bonus + 50 free spins       OLYMPUS350 + ZEUS50         $50
400% Deposit Bonus + 50 free spins       OLYMPUS400 + ZEUS50         $75

You can use your free spins on the following games:

  • Monster Pop
  • Mystic Hive
  • Wolf Moon
  • Carnaval Forever
  • Ogre Empire

Happy Hours (Sunday – Tuesday)

Offer
        Code                   Min. Deposit
500% Deposit Bonus + $100 Free Chip   $35

AMEX



Offer           Code   Min. Deposit

500% Deposit Bonus + $100 Free Chip     AE500-AE100       $50
200% No Rules Bonus + $100 Free Chip          AE200-100AFC       $50

Bitcoin Promo


Offer       Code   Min. Deposit

400% On Deposit of $50     BTC400       $50
450% On Deposit of $100     BTC450       $50

Mr. Macau



Offer         Code   Min. Deposit

375% Deposit Bonus + $100 Free Chip MACAU375 + DICE100 $35
425% Deposit Bonus + $100 Free Chip MACAU425 + MR100             $50
475% Deposit Bonus + $100 Free Chip MACAU475 + NEON100 $75

Bonus Package

Offer   Code     Min. Deposit

1st Deposit – 275% WIN250 $35
2nd Deposit – 300% WIN300 $35
3rd Deposit – 350% WIN350 $35
4th Deposit – 400% WIN400 $35

Hallmark Casino VIP Program

For players that are looking for that special treatment, there are opportunities to become a VIP. Being a Hallmark Casino VIP player will get you access to tailored bonuses, welcome chip when elevated in the program, higher table limits, insurance benefits, elite service and personal support.

The VIP program has 5 different levels: Bronze, Silver, Gold Platinum, Platinum and Rhodium.

VIP Level Bronze

Requirement: Make a deposit of at least $300

  • Get a $50 VIP welcome chip on entering the VIP program
  • Earn comp point 1:5 on wagering
  • Redeem your comp points. 100 points are equivalent to $1
  • Get monthly insurance on unexpected losses during the month. Every month you are eligible to claim 10% of your deposits back with 20/50x play-through and 2x max cash out
  • As a bronze VIP you get access to the retention agent.


VIP Level Silver

Requirement: Make a deposit of at least $600 and pass KYC requirements.

  • Get a $100 welcome free chip when elevated to silver VIP level
  • Earn comp point 1:1 on wagering
  • Redeem your comp points. 100 Comp points are equivalent to $1
  • Get monthly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 15% of your deposits back with 20/50x play-through and 2x max cash out
  • Get access to a dedicated host to answer all your questions
  • Get customized bonuses from the host
  • Get customized deposit bonuses and free chip offers to suit your needs
  • Enjoy prioritized payout service
  • Get weekly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 15% of your deposits back with 20/50x play-through and 2x max cash out.


VIP Level Gold Platinum

Requirement: Make a deposit of at least $1,000 and pass KYC requirements.

  • Get $250 welcome free chip when elevated to Gold Platinum VIP level
  • Earn comp point 1:15 on wagering
  • Redeem your comp points. 100 Comp points are equivalent to $1
  • Get access to a dedicated host to answer all your questions
  • Enjoy prioritized payout service
  • Get customized bonuses from the host
  • Get monthly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 15% of your deposits back with 20/50x play-through and 3x max cash out
  • Get weekly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 15% of your deposits back with 20/50x play-through and 3x max cash out.


VIP Level Platinum

Requirement: Make a deposit of at least $5,000 and pass KYC requirements

  • Get a $500 welcome free chip when elevated to Platinum VIP level
  • Earn comp point 1:2 on wagering
  • Redeem your comp points. 50 Comp points are equivalent to $1
  • Get access to a dedicated host to answer all your questions
  • Enjoy prioritized payout service
  • Customized bonuses from the host
  • Play with higher table limits
  • Receive bi-annual gifts from Hallmark
  • Get monthly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 20% of your deposits back with 20/50x play-through and 4x max cash out
  • Get weekly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 20% of your deposits back with 20/50x play-through and 4x max cash out.


VIP Level Rhodium

Requirement: Make a deposit of at least $10,000 and pass KYC requirements.

  • Get a $1,000 welcome free chip when elevated to Rhodium VIP level.
  • Earn comp point 1:2 on wagering.
  • Redeem your comp points. 50 Comp points are equivalent to $1.
  • Get access to a dedicated host to answer all your questions.
  • Customized bonuses from the host.
  • Play with higher table limits.
  • Receive quarterly gifts from Hallmark.
  • Get monthly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 20% of your deposits back with 20/50x play-through and 4x max cash out.
  • Get weekly insurance on unexpected losses that occurred during the month. Every month, you are eligible to claim 20% of your deposits back with 20/50x play-through and 4x max cash out.

Available games

With the incredible amount of game providers and games that are available to players today, the fact that Hallmark is only able to offer games from 4 different providers, is not a great sign. Players want variety and with only a few partners on the roster, it’s going to be hard to attract players. They do offer around 100 games but compared to other sites, it’s a lot less.

The short list of providers at Hallmark Casino consists of: Betsoft, Rival, Saucify and Dragon Gaming. Although each of them have their own uniqueness and advantages, they will have a challenging time competing against other industry giants. However, if you are not looking for sports betting, poker or lottery and only need a few slots or table games to be entertained then you will still have a fair amount of games to choose from.



You will find the games in different sections such as most trending, all slots, new games and table games. If you scroll a bit further down, you will have all games from each provider lined up and ready to be explored.

Design, Experience and Mobile compatibility

With its very colorful and happy-go-lucky cartoon vibe, the website has the ability to get you in a cheery mood right off the bat.

Easy to navigate, you won’t have any problems finding what you are looking for. Games, bonuses, information on the VIP program, promotions etc., is all easily accessible which is definitely a plus.

If there is anything to complain about, it would be that it can feel a bit too busy. Promotions and games are squeezed in pretty tight together, making it difficult to set them all apart.


Customer Service and Support

There are a few different ways for you to get help if you should run into any problems or for any other question that may pop up. All information regarding how to contact support is available on the site.

Live Chat

As a player, it is comforting knowing that you are able to reach customer support whenever you need to. Hallmark Casino has customer support on standby for you through a 24/7 live chat.

The icon is easy to spot on your right hand side so just give it a click and you will be put in contact with an agent.

Telephone or Fax

Not all casinos offer customer support via telephone but Hallmark Casino is ready to answer your call 7 days a week. They are even reachable by fax, should you want to go really old school.

Call Toll Free: +1 888-480-7999

Email

If you want to contact support by email, there are two different addresses, depending on the area you need help with.

Customer service: support@hallmarkassistance.com
Banking: banking@hallmarkassistance.com

Deposits, Withdrawals and Security

When it comes to banking, far from all but enough options are offered for you to be able to deposit and withdraw without any major hiccups. You can make deposits instantly using Bitcoin wallet, Visa/MasterCard/AMEX credit or Debit card & QB Direct. For your convenience, Hallmark also accepts deposits via Bank and wire transfer, person-2-person.

Please Note:

  • Players are permitted one payout per week at a maximum of $1,000 per week. Higher payout maximums are available to our VIP Winner Circle Members. Please contact your VIP host for details.
  • Payouts to countries outside of the USA and Canada must receive a Bitcoin payout unless otherwise stated by the banking department.


Deposit Methods

VISA/MasterCard/AMEX

  • Select Visa / MasterCard / AMEX at the cashier
  • Enter your Visa / MasterCard / AMEX Details
  • Enter desired Deposit amount
  • Click Proceed.


Bitcoin

Follow these steps when you are looking to make a Bitcoin deposit.

– Open a Bitcoin Wallet.
– Choose a Bitcoin exchange to purchase Bitcoins from.
– Buy Bitcoin and send to your wallet
– Send coins from your wallet to our wallet using the address found in the cashier.

Withdrawal Methods

Bitcoin

State Restrictions: None
Min amount: $50
Max amount: $1,000
Withdrawal fees: None
Time: Payouts take 4 – 6 business days to be processed and approved. Deposits can take 4 – 7 business days to reach your wallet after approval.

Bankwire

State Restrictions: WA, MD
Min amount: $500
Max amount: $2,000
Withdrawal fees: $40
Time: Payouts take 4 – 6 business days to be processed and approved. Bank wires can take 7 – 10 business days to be sent upon approval. Special requirements for wire transfer withdrawals may apply.

Bank Checks

State Restrictions: WA, MD
Min amount: $200
Max amount: $1,500
Withdrawal fees: $40
Time: Payouts take 4-6 business days to be processed and approved. Checks will arrive in 7-10 business days upon approval and are sent only to the address on file for your account.

A deposit made by credit card requires the following information in order to process a payout:

Copy of the completed Credit Card Authorization Form (form available via website).

Get Credit Card Agreement Form

  • Copy of your identification card, passport or driver’s license (front and back).
  • Copy of Utility Bill to verify Mailing Address.
  • Copy of Credit Card used to make your deposit (front and back).

You need to send a copy of your documents by e-mail to banking@hallmarkassistance.com

Security

These are the additional security measures that are being used:

  • Players will be contacted after withdrawal approval to verify personal information and payout details. Players must have correct information (Email Address, Physical address, Phone numbers, E-Wallet account, etc.) in order for payment to be processed.
  • All deposits made by credit card will require a Credit Card Agreement Form to be on file with Hallmark Casino in order to process a payout. Contact your casino support team and find out more about what type of documents may be required prior to payout.
  • Documentation will be requested when you use a new card and/or periodically (as often as once every six months) by the Hallmark Casino accounting or withdrawal department.

Verdict

When using a respected name like Hallmark, it comes with high expectations from players and unfortunately Hallmark Casino does not live up to them. Hallmark is known for making you feel special but there is nothing special about this particular casino.

Even a fun and colorful website can’t make up for the lack of games and providers, confusing bonus programs and low limits when it’s time to withdraw your winnings.

We wouldn’t go as far as to call it a scam but there are hundreds of casinos out there, offering a much better product than Hallmark Casino.

FAQ

Can I play with Bitcoin at Hallmark Casino?

Yes, Bitcoin is an accepted currency.

Is there a minimum withdrawal amount?

Yes, the T&C’s states that the minimum payout/withdrawal from the casino is $100.00 USD depending on your available payout options and methods.

Does Hallmark Casino have a license?

Yes, the casino holds a license from Curacao.

Do I have to be 21 years old in order to play?

The user/player must be of legal age in the user/player’s jurisdiction and must be at least 18 years old, in some jurisdictions 21, to use any of Hallmark Casino’s services.