Arlekin Casino
October 2021 bonus
Up to €/$950 or 3 BTC and 200 free spins
Arlekin Casino Summary

Arlekin Casino hit the online gambling scene in 2021 and offer 6,000 games, including sports betting. They have a wealth of deposit and withdrawal methods; most of which are instant, and all are free.
The one thing they really need to ramp up is their customer support. I would have rated them higher if not for this aspect.

  • 6,000 games to choose from
  • A good selection of fiat and cryptocurrencies is available
  • 21 deposit and withdrawal methods; most of which are instant, and none of which incur any fees
Accepted Currencies
Bitcoin
Litecoin
Dogecoin
Ethereum
FIAT
Bitcoin Cash
Bonus Info
Bonus Total
Up to €/$950 or 3 BTC and 200 free spins
1st Deposit Bonus
100% (up to €/$200 or 1BTC) and 100 free spins
Free Spins
200
Bonus Code
None - Use our link
Wagering
40
Reload Bonuses
Yes
Features
Mobile Friendly
Yes
Altcoins Accepted
Yes
Fiat Accepted
Yes
Live Casino
Yes
Sportsbook
Yes
Dice Games
Yes
Pros & Cons
  • Fast registration
  • Instant deposit with crypto (mine took 2 minutes!)
  • Cool design and theme for the website
  • Very good Welcome Package offers
  • Live Chat wasn’t available at the time of this review
  • There’s no way to determine which games accept crypto. Very frustrating if that’s what you’re playing with
  • Email support hadn’t responded to my query after a few hours. At the time of writing this, I’m still waiting

Arlekin Casino made its appearance in 2021 and has achieved much in such a short space of time.

From the 6,000 games to the 21 deposit and withdrawal methods, to the crypto and fiat currency offerings, they’ve done a great job. They do fall down in one crucial area, and there are of course other elements they can improve on.

Read on to see what the highs and lows are of this casino with a truly left-field theme.

Bonuses and Promotions

Welcome Bonus

The Welcome Package consists of 4 bonuses. 

The First Deposit Bonus comprises 100% (up to €/$200 or 1 BTC) and 100 free spins for Elvis Frog in Vegas, or Desert Treasure. 

The Second Deposit Bonus will give you 100% (up to €/$200 or 0.5 BTC), while the Third Deposit Bonus sees you rewarded with 50% (up to €/$250 or 0.5 BTC) and 50 free spins to play in Johnny Cash or Aztec Magic Deluxe. 

The last, or Fourth Deposit Bonus, will get you 75% (up to €/$300 or 1 BTC) and 50 free spins to play in Book of Cats or Book of Pyramids. 

That makes a total of €/$950, or 3 BTC, and 200 free spins as part of the Arlekin Casino bonus offers.

For all of these, you’ll need to deposit €/$20; 30 CAD/AUD/NZD; 200 NOK; 80 PLN; 2,400 JPY; 8,000 KZT; 20 USDT or the equivalent in BTC, ETH, LTC, BCH, or DOGE.  

Then there’s also the Monday Reload for a 50% bonus (up to €/$300) every first day of the working week. You’ll need to deposit €/$25; 35 CAD/AUD/NZD; 250 NOK; 95 PLN; 2,720 JPY; 10,850 KZT; 25 USDT or the equivalent in BTC, ETH, LTC, BCH, or DOGE. Oh, and the wagering here is also 40 times. You’ll only have access to the Monday Reload if you’ve already used all of the Welcome Package bonuses. 

And because Friday is just one day away from party time, you can get Friday Free Spins. Deposit €20-50 and get 30 free spins; €50-100 for 50 free spins; or nab 100 free spins when you deposit more than €100. For the full set of requirements per currency, click here

Once again, you’ll need to wager 40x and the free spins will be available for BGaming games. 

Arlekin Casino bonus page

Available Games

Arlekin Casino offers more than 6,000 games! That’s a staggering amount for a casino that was founded in 2021! Some 5,000 of those are slot games, with 200 being roulette games, more than 400 are blackjack games, and they also offer bonus buys, drops and wins, jackpot games, video poker, scratch games, live games, and sportsbook betting. 

Game providers come in the form of 1×2 Gaming, Absolute Live Gaming, Amatic, Authentic Gaming, Belatra, Bet2Tech, Betsoft, BGaming, Blueprint, Booongo, Booming Games, EGT, ELK Studios, Endorphina, Evolution Gaming, Ezugi, Evoplay, Fugaso, Habanero, Golden Race, Igrosoft, iGTech, iSoftBet, Merkur, MrSlotty, Leander Games, Lucky, Nolimit city, Nuclear Games, Platipus, Play’n GO, PlayReels, Playson, Playtech, Pragmatic Play, Quickfire, Quickspin, Push Gaming, Red Tiger, Relax Gaming, Spinomenal, Thunderkick, Tom Horn, True Lab, TVBET, Vivo gaming, Kiron, Wazdan, and Yggdrasil.

While the casino accepts cryptocurrency, there’s no way to find the non-fiat accepting games. There isn’t a dedicated tab and searching for your preferred crypto won’t yield results either, which is very frustrating. I’ll rant on some more about this further on, have no fear.

Playing with crypto

As my weapon of choice is Bitcoin Cash, when I hit “Deposit”, the dialogue box came up with the QR code so I could make my crypto transfer. If you have a promo code, then you can enter it, and it also shows you any relevant bonuses. 

Now all I needed to do was point the camera on my crypto wallet at the QR code, input the amount I wanted to transfer and hit “Send”. I have this issue when using BTC, where it throws up the error message “No feasible strategy”. This can be easily solved by copying the BTC deposit address from the casino and pasting it into this link. There is a cash address and a legacy option; choose “cash” and scan the resultant QR code. 

I kid you not; my crypto was in my account at Arlekin in 2 minutes! Two. Minutes! What a pleasure! If you’ve ever had the misfortune of working with credit card deposits/withdrawals through intermediary companies, you’ll have an idea of just how painful it can be. In fact, I’m still trying to get my money out of one, almost half a year down the line. Crypto is the way of the future! 

Arlekin Casino BCH deposit

A nice feature is that you can click on the notification button after your deposit and it will bring up a pop-up window with details on your deposit bonus. This shows the wagering amount, the type of currency, and the amount, as well as the expiry date. A very handy feature, this! I wish more casinos would do the same. 

I decided to give 4 Horsemen II slot a try. The system automatically converted my Bitcoin Cash to mBCH, which was better to work with than a currency with loads of zero’s 😉

Arlekin Casino 4 Horsemen II

I had no issues playing the game and the experience was slick and entertaining. Next, I tried to hop over to Booming Games’ Bang Bang slot and got a 404 error. Turns out, all of Booming Games’… games threw up the same error.

Arlekin Casino 404 error

As a general rule, BGaming games usually accept crypto, but after missioning around trying to find one, and also looking at other providers, I eventually got annoyed and decided to come back at a later stage. 

Design, experience and mobile compatibility

Design
The design of Arlekin Casino runs with a Joker theme (that’s DC Comics’ Joker, by the way). You’ll see a red PVC-wearing blonde with the anti-hero’s type of make-up on, across many of the pages. On the Home page, she’s got a torn playing card with the Joker on it, and the meaning behind this becomes apparent under the VIP tab if you aren’t into comics or superheroes.

Arlekin Casino design

Here, it weaves a tale of how our heroine (after whom the casino is named – think Harley Quinn) has had her heartbroken. That despicable Joker is the culprit, and the narrative says that her shattered and blackened heart has been healed “with love and life” thanks to the players who were able to walk with her “until the end of the VIP program”. Which also explains the black heart tattoo on her breasticles. 

I must give points for originality here, although I do feel that they could have set the scene in a more obvious way for those peeps who aren’t in the know. Some have interpreted our BDSM-loving persona as being inspired by a Polish clown, which apparently shares the same name. I don’t know so much about that, but it does prove the point.

In keeping with the concept, you’ll see broken spades as the VIP icons. It’s nice to see the idea being pulled through into these design elements but the copy could have been written a bit better and the tale could have been expanded on to really make it pop. Nonetheless, it’s a good effort and quite left field!

The black and red colors give the casino a slick, premium feel. The layout has been done nicely, so you can easily differentiate elements and find what you’re looking for (take note, U2!). Mostly. But more on that in a minute.

Taking pride of place on the Home screen is the sign-up CTA (call to action), the games (of course), and the latest winners, the pool jackpot, and the current tournament. 

The last element that’s also being pushed is the premium live games, which I felt was surprising given that many casinos offer live games but not many do sports as Arlekin does.

Underneath the live games CTA, they’ve unfortunately jumbled a bunch of quite important tabs which get a bit lost amidst the payment option and game provider logos. This is where you’ll find info such as payment methods, FAQs, the general rules for the Sportsbook, and so on. 

Customer service and support

Arguably the most important aspect of running an online casino is resolving customer issues. To that end, I expect to see the support elements on the website – such as a Live Chat button – prominently displayed. Unfortunately, Arlekin Casino has buried the “Support” tab at the bottom of the Home page; near the payment companies’/game providers’ logos.  This is really something they need to address, and fast. 

Arlekin Casino customer support

There was no Live Chat option available at the time of writing this review, so you can only send them an email from the website. This again, is not ideal. And even more so because I did fire off an email and had not had a response hours later. 

I’ve mentioned it earlier and will do so further on in this Arlekin Casino review, but it stands to reason that customer support is vital for any online casino and this is where they fall way short. And that for me, is a deal-breaker.

PS: They claim that the support functions 24/7 and is offered in English and German.

They have a tab (also at the bottom of the Home page) for the FAQs. These cover basic questions which fall under the banners of “Registration & Account”, “Deposits & Withdrawals”, “Games”, “Promotional Offers”, and “Privacy & Security”. 

My feeling is that they need to have more information available. For example, there’s no mention of their license until you get to the footer (if you get there at all). Credibility is really important for an online casino, so to my mind, this type of info should at least live in the FAQs section, if not front and center elsewhere. 

Deposits, withdrawals and security

Before you can make a deposit, you’ll need to register with the casino. Registration entails filling in your email address, preferred currency, a strong password, selecting your country of origin, and accepting the Ts&Cs as well as the privacy policy. 

Arlekin Casino deposit methods

Next, you’ll get an email which you’ll need to verify by clicking a button and that’s it. You’ll be re-routed to the site where you can now make a deposit. 

In terms of the available deposit methods, here is a list of the ones that are available at Arlekin Casino:

NAMEFEEPROCESSING TIMEMIN/MAX DEPOSITS
Credit cardsNoneInstant€20 – €4,000
SkrillNoneInstant€20 – €4,000
PaysafecardNoneInstant€20 – €4,000
NetellerNoneInstant€20 – €4,000
NeosurfNoneInstant€20 – €4,000
InteracNoneInstantC$30 – C$3,000
iDebitNoneInstantC$30 – C$6,000
ecoPayzNoneInstant€20 – €4,000
MiFinityNoneInstant€20 – €4,000
MuchBetterNoneInstant€20 – €4,000
Venus PointNoneInstant€20 – €4,000
SticpayNoneInstant€20 – €4,000
Pay4funNoneInstant$50 – $5,000
AstropayNoneInstant$10 – $500
PixNoneInstant€20 – €4,000
BitcoinNoneInstantNo limit
Bitcoin CashNoneInstantNo limit
EthereumNoneInstantNo limit
LitecoinNoneInstantNo limit
TetherNoneInstantNo limit
DogecoinNoneInstantNo limit

When it comes to withdrawal methods, Arlekin Casino offers these options:

NAMEFEEPROCESSING TIMEMINIMUM PAYOUT
Credit cardsNone3 – 5 banking days€20 – €4,000
SkrillNoneInstant€20 – €4,000
PaysafecardNoneInstant€20 – €4,000
NetellerNoneInstant€20 – €4,000
NeosurfNoneInstant€20 – €4,000
Interac e-TransferNoneInstantC$30 – C$6,000
iDebitNoneInstantC$30 – C$6,000
InstaDebitNoneInstantC$30 – C$6,000
ecoPayzNoneInstant€20 – €4,000
MiFinityNoneInstant€20 – €4,000
MuchBetterNoneInstant€20 – €4,000
Venus PointNoneInstant€20 – €4,000
Bank transferNone5 – 7 banking days€200 – €4,000
Pay4funNone3 – 5 banking days$10 – $5,000
AstropayNone3 – 5 banking days$10 – $500
BitcoinNoneInstant0.002 – 0.4 BTC
Bitcoin CashNoneInstant0.001 – 100 BCH
EthereumNoneInstant0.1 – 20 ETH
LitecoinNoneInstant0.3 – 60 LTC
TetherNoneInstant20 – 4,000 USDT
DogecoinNoneInstant0.1 – 100,000 DOG

In the realm of security, the casino claims that they use SSL technology as well as “the latest anti-fraud techniques” to protect your financial info. Unfortunately, there’s no info on the site about how they keep our crypto safe, which is quite an oversight. I always feel better when I can assure myself that they’re stored in cold wallets and so on.

Verdict

I have mixed emotions about Arlekin Casino. On the one hand, I have to applaud them for what they’ve achieved and my experience – up to a point – was brilliant. Unfortunately, that doesn’t negate the gripes I have. The lack of customer support is my major one. 

Arlekin Casino sportsbook page

For anyone intending to spend money at an online casino, you’ll want to know that you can reach out when you have a problem and that you’ll be helped promptly. That, sadly, is not the case here.

My recommendation is to check back in a few months when hopefully, they’ve resolved this. If they get the customer support thing right, then that, coupled with all of the games, the withdrawal and deposit methods (and the zero costs for these), the widespread of currencies you can use, and so on, will make it an excellent destination. 

Oh and please Arlekin, can you just make it easier to find crypto-accepting games? Thanks! 

FAQs

Arlekin Casino scam; is the casino legit?

Yes indeed. The casino forms part of the massive, and reputable, Dama N.V. Group and holds a license in Curacao. The registration number is 152125.

How fast are the cash-out times at Arlekin Casino?

If you’re withdrawing to a credit card, it can take 3-5 banking days. The same goes for Pay4fun and Astropay. With bank transfers, it’s even longer at 5-7 banking days. However, all of the other methods are instant. 

What types of games does Arlekin Casino offer?

 Of the 6,000 games, the casino offers slots, table games, bonus buys, drops and wins, jackpots, video poker, scratch games, live games, and sportsbook.