FortuneJack was founded upon 20 years’ experience in the field of gambling. Launched in 2014, the casino is said to be a place where both novice and expert gamblers will thrive.
The casino’s focus tends to be skewed towards cryptocurrency but they bring some excellent features to the table, such as Sports Betting and Provably Fair games, as well as tempting Welcome Deposit Bonuses.
Will this be enough to cement their reputation? Read our FortuneJack review and find out!
Bonuses and promotions
FortuneJack Casino will reward you with 4 Welcome Deposit Bonuses. The first of these comprises 110% (up to 1.5 BTC / $300) and 250 Free Spins. The second, third and fourth offer 100% (up to 1.5 BTC / $300).
In addition to these, there’s also a Guaranteed Cashback. Once you’ve made your first deposit, FortuneJack will gift you 20% cashback on your losses for 24 hours. Lastly, there is the 25 Free Spin No Deposit offer. This applies to all newly-registered users.
- 1,500 games including Sports Betting and Provably Fair games
- Good Welcome Package, Cashbacks and zero deposit bonuses
- Super-fast withdrawal times
FortuneJack Casino offers around 1,500 games across a range of categories, so chances are, you’ll find something to suit your tastes and pocket. In addition, they offer some provably fair games – all of which were created by their in-house software development team.
Then there’s Live Games, featuring Blackjack, Roulette, Baccarat, Poker, Wheel of Fortune and more. The latest addition to their extensive portfolio is Sports Betting. You can wager bets on soccer, tennis, basketball, American football, baseball, MMA, rugby, motorsport, ice hockey, boxing, cricket, cycling, darts, floorball, snooker, volleyball and a host of winter sports.
The most interesting Sports Betting addition – called Culture – is the ability to wager on things such as politics, entertainment, the outcome of the Oscars and even the British Royal family!
There are a whole bunch of games that are excluded from Bonuses.
MicroGaming, Playson, GameArt, Betsoft, Endorphina, NetEnt, QuickSpin, Booming Games, Isoftbet, Pragmatic Play, Evoplay, Habanero, ELK, Amatic as well as several in-house games
- Game Categories
- Jackpot slots
- Video slots
- 3D slots
- Classic / fruit slots
- Table poker
- Video poker
- Wheel of Fortune
- Scratch games
- Keno games
- Sic Bo
- Live games
- Provably fair games
- Sports betting
Design, experience and mobile compatibility
The design of FortuneJack’s website is very pleasing – draped in a grey-ish color, it comes across as premium. It’s easy to see elements and to navigate around as the menu items in white stand out nicely, the cards on the pages don’t merge into one another, and the promotions (including JackMate fantasy and Miami garage) are clearly differentiated.
Scroll to the bottom of the Home page and you’ll see additional info, social media touchpoints, FortuneJack’s accepted currencies and some information on Bitcoin gaming in a concertina format.
All of the above means that your mobile experience is quite excellent. Looking at the website on a mobile phone or tablet, there’s no clutter and once again, it’s easy to navigate. We would venture to say that FortuneJack’s website was built with mobile uppermost in mind – a job very well done. Game play on mobile devices is smooth and issue free.
Customer service and support
Live Chat (24/7)
Email: email@example.com (24/7)
I reached out to the Customer Expectations Team via Live Chat and I have to say that they took quite a bit longer than most other casinos. While it was only a few minutes, it was a few minutes each time I asked them something which is not as good as pretty much every other casino I’ve reviewed.
Nonetheless, I have to say that I found my particular agent to be very friendly, helpful, knowledgeable and she answered my questions accurately.
Deposits, withdrawals and security
FortuneJack accepts the US Dollar (USD), Euro (EUR), British Pounds (GBP) and Russian Ruble (RUB). In addition, you can make a deposit using the following cryptocurrencies: Bitcoin (BTC), Litecoin (LTC), Dogecoin (DOGE), Ether (ETH), ZCash (ZEC), Tron (TRX), Dash (DASH), Monero (XMR).
The only fiat deposit methods that they accept are Skrill and Neteller.
FortuneJack doesn’t have specific withdrawal times, as such. They say that their withdrawals are confirmed instantly but at worst, it could take 10-15 minutes. This applies to both crypto and fiat currency withdrawals.
When it comes to withdrawal limits, FortuneJack has a minimum of €/$/£50 and ₽4,500 and a maximum of €/$/£4,000 and ₽35,000 per transaction. This is substantially better than a lot of other casinos.
- Terms and conditions
For casino games, slots and Live Games, your deposit amount must be wagered and turned over 2x
For Sports Betting, you’ll need to make at least one bet with a minimum stake of 50% of the deposit amount
Security seems to be an important aspect for FortuneJack (as it should be). They have a couple of features in place to give their customers peace of mind such as Two-Factor Authentication on their website. In addition, there are the safety elements built into e-wallets.
FortuneJack’s website is very pleasing from a visual and use perspective. It feels modern, uncluttered and you can easily find what you’re looking for. The casino offers some 1,500 games which cover an exhaustive range of categories that include Sports Betting, Provably Fair games as well as Live Games.
The standout feature for me is the sheer range of things you can wager on in the Sports Betting department! It ranges from the traditional to MMA, rugby and motorsport but doesn’t stop there. You can even bet on the outcome of the Oscars or political events – such is the magnitude of what they call Sports Betting Culture.
They accept a decent range of fiat and cryptocurrencies, and this brings me swiftly to the biggest concern I have with FortuneJack. I tried to make a fiat deposit but each time, the whole thing froze. I rebooted and opted for a different fiat currency but I had the same result. I mentioned this to the Live Chat agent, but there was no response to this.
Therefore I have to say that if you’re a gambler who uses fiat currency, this could be a barrier to entry. Before you go through the rigmarole of getting registered, I’d suggest dropping them a Live Chat message or an email to see if this problem has been resolved.
Also, it’s worth noting that if you want to use fiat currency, there are only two deposit methods: Skrill and Neteller. Which is a bummer if you don’t already use those services as you’ll have to go and sign up just to play on FortuneJack.
To balance out the bad, let’s get back to another positive aspect: the 4 Welcome Bonuses and other goodies. Newly-registered players are eligible for the 25 Free Spins with Zero Deposit feature.
Added to this are the 4 Welcome Deposit Bonuses which are super attractive; 3 of those give you 100% (up to 1.5 BTC / $300). Lastly, there’s also the Guaranteed Cashbacks where following your first deposit, you’ll get 20% cashback on your losses for 24 hours.
So what’s our conclusion of FortuneJack and are they “the Best Cryptocurrency Casino in the world” as they say on their website?
In order to claim such a lofty title, a casino would really have to pull out all the stops and excel at everything. While FortuneJack does tick a bunch of boxes, their issues with fiat deposits (and the limited deposit / withdrawal methods) unfortunately stands in their way.
To be fair, they didn’t say they were the best fiat casino in the world 😉
No. The casino is licensed by the Curacao gaming authority.
Yes. In addition to the use of Provably Fair algorithms, the casino also has a Random Number Generator certificate. Provably Fair games use the SHA-2 hash algorithm system. This ensures a fair outcome as there’s no possibility for prediction. They say: “Once the hash is generated, the results cannot be tampered with.”
Yes. You’ll need to verify your mobile number in order to be eligible for Free Spins, bonuses as well as some promotions. If you don’t verify your email address, you won’t be able to withdraw funds, be eligible for Free Spins and bonuses, receive promotional info and their support team also won’t be able to get in touch / respond to queries.